The following terms and conditions apply for Rooted Lifestyle Retreats:

Booking Terms

Your booking is only confirmed and a contract only exists between Rooted Lifestyle and the customer once the deposit has been paid. Full payment of the balance is to be made no later than 60 days before the start of the retreat and ideally at the time of booking.

Cancellations & Refunds

Depending on your timing of cancellation, Rooted Lifestyle offers you the following refunds:

  • No refunds on deposits

  • > 60 days before arrival - full refund of balance

  • < 60 days before arrival - no refund of balance

In the case we can give your place to another customer who was on the waiting list or applied later, even within the 0-60 days period, we will endeavor to do so, and give you a refund of the balance, minus a EUR50 admin fee.

In the case of a personal last minute emergency on your side, we are open to discuss the possibility of a balance refund. This is dependent on the situation, the ‘evidence’ provided of the situation and Rooted Lifestyle’s personal judment. However, no guarantees here.

In the case Rooted Lifestyle has to cancel a retreat due to unforeseen and unmanageable circumstances on our side:

  • Balances will be fully refunded

  • Flights and other related travel engagements fall under the responsibility of the guest. It is recommended to have travel and cancellation insurance for this

Insurance

Please note that travel & cancellation insurance comes at the customer's own expense and responsibility. We suggest you take out travel insurance as soon as you book your journey, which will cover you for cancellations, as we cannot waive our cancellation policy or be liable for loss of your holiday in the event that you are unable to travel to the retreat.

Health

Non-disclosure of relevant health information, whether physical or psychiatric, can invalidate your travel insurance and cancel our contractual obligation to you. You should in any case inform us of any health issues prior to booking.

In order to avoid injury we ask that you agree to follow all instructions given to you by the instructor as to when, where and how to perform and not to perform the yoga and other physical activities as part of your program. Any deviation by you from such instructions shall be at your own risk. Students must listen to their own bodies and work within their own limitations. If any movements hurt or are uncomfortable, it is your responsibility to never take any exercise to a level of discomfort or pain.

Rooted Lifestyle will not be held responsible for any injuries suffered, caused in whole or in part by failure to faithfully follow instructions during any of the yoga classes, other forms of physical exercise part of your program and tours / activities that you engage in as part of your program.

Breathwork

The 3-stage mouth breathing practice will be offered as one of the healing modalities on the retreat and this technique uses the power of the breath and the body to facilitate self-exploration, transformation and healing on physical, emotional and energetic levels. This breathwork technique is considered a safe practice if you are a relatively healthy person. However, it is strongly advised for people who suffer from cardiovascular issues, Schizophrenia, epilepsy, or who have a family history of aneurisms or have had recent surgery, to first consult their doctor before joining this practice. You can join this practice if you are pregnant and in your 2nd or 3rd trimester, but we will take some small measures to ensure comfort and safety for you and the baby. Rooted Lifestyle is not to be held responsible for any side effects as a result of joining this practice.

Covid-19

Portugal has completely released any restrictions around Covid-19. However, it is the guest’s own responsibility to take caution in the 10 days prior to the retreat and the guest understands that last minute cancellations as a result of symptoms and/or positive testing come at the guest’s own cost and no refunds are provided. The retreat guest is aware that she joins this retreat space at her own risk, understanding that it is not possible to offer a 100% COVID-19 safety guarantee by Rooted Lifestyle. Spending 5 days in one house with a group of people with physical activities such as yoga, breathwork and massages carries a small risk and Rooted Lifestyle cannot be held accountable for any of the consequences.

Changes or amendments to programs or venues

If for any unfortunate and unexpected reason a retreat teacher/venue/activity becomes unavailable Rooted Lifestyle will do its very best to find a replacement teacher/venue/activity of similar quality. Wherever possible the guest will be advised in advance of any alterations. Amenities or courses may be altered or amended due to maintenance work, mechanical faults, weather conditions, sickness or other situations outside our control and for which Rooted Lifestyle cannot be held responsible.

Liability

We do NOT accept any liability for: cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations or other events beyond our control, participants' medical or psychiatric conditions which may develop during or subsequent to the holiday, loss of, or damage to, personal property of participants.

Confidentiality

The personal information provided by the guest during the retreat will be kept private and confidential, and we will not share the Client’s information to any third party unless compelled to by law. 

Marketing

Rooted Lifestyle holds the right to use pictures and videos taken of guests during the retreat for marketing purposes on the website and social media, unless agreed otherwise between the guest and host beforehand (please make your wish known).